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Relational Bonds and Customer's Trust and Commitment - A Study on the Moderating Effects of Web Site Usage
Lin, Neng-Pai, Weng, James C.M., Hsieh, Yi-ChingVolume:
23
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/714005111
Date:
May, 2003
File:
PDF, 108 KB
english, 2003