Internet banking loyalty: evaluating the role of trust, satisfaction, perceived risk and frequency of use
Aldas-Manzano, Joaquin, Ruiz-Mafe, Carla, Sanz-Blas, Silvia, Lassala-Navarré, CarlosVolume:
31
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060903433997
Date:
May, 2011
File:
PDF, 215 KB
english, 2011