The effects of social justice and stigma-consciousness on...

Journal of Business Research 2014 / 06 Vol. 67; Iss. 6

The effects of social justice and stigma-consciousness on gay customers' service recovery evaluation

Ro, Heejung, Olson, Eric D.
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Volume:
67
Language:
english
Journal:
Journal of Business Research
DOI:
10.1016/j.jbusres.2013.05.006
Date:
June, 2014
File:
PDF, 372 KB
english, 2014
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