Competing in a supply chain via full-refund and no-refund customer returns policies
Chen, Jing, Grewal, RavneetVolume:
146
Language:
english
Journal:
International Journal of Production Economics
DOI:
10.1016/j.ijpe.2013.07.005
Date:
November, 2013
File:
PDF, 1.21 MB
english, 2013