Assessing the impact of derived behavior information on...

European Journal of Operational Research 2014 / 07 Vol. 236; Iss. 2

Assessing the impact of derived behavior information on customer attrition in the financial service industry

Tang, Leilei, Thomas, Lyn, Fletcher, Mary, Pan, Jiazhu, Marshall, Andrew
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Volume:
236
Language:
english
Journal:
European Journal of Operational Research
DOI:
10.1016/j.ejor.2014.01.004
Date:
July, 2014
File:
PDF, 506 KB
english, 2014
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