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[IEEE 2010 International Conference on Management and Service Science (MASS 2010) - Wuhan, China (2010.08.24-2010.08.26)] 2010 International Conference on Management and Service Science - Does Satisfaction Really Influence Loyalty? ----Based on Meta-Analysis
Mu, Lin, Yao, Tang, Zheng, QiuyingYear:
2010
Language:
english
DOI:
10.1109/ICMSS.2010.5577234
File:
PDF, 220 KB
english, 2010