Achieving long‐term customer satisfaction through...

Managing Service Quality 2007 / 09 Vol. 17; Iss. 5

Achieving long‐term customer satisfaction through organizational culture

Bellou, Victoria
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Volume:
17
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/09604520710817334
Date:
September, 2007
File:
PDF, 89 KB
english, 2007
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