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[Lecture Notes in Computer Science] Digital Libraries: International Collaboration and Cross-Fertilization Volume 3334 || A Research to Increase Users’ Satisfaction and Loyalty Based on the Customer Satisfaction Index: A Case Study on the National Taichung Institute of Technology’s Library
Chen, Zhaoneng, Chen, Hsinchun, Miao, Qihao, Fu, Yuxi, Fox, Edward, Lim, Ee-pengVolume:
10.1007/b1
Year:
2004
Language:
english
DOI:
10.1007/978-3-540-30544-6_66
File:
PDF, 208 KB
english, 2004