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Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting
Weijters, B., Rangarajan, D., Falk, T., Schillewaert, N.Volume:
10
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670507302990
Date:
August, 2007
File:
PDF, 486 KB
english, 2007