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The power of clinicians’ affective communication: How reassurance about non-abandonment can reduce patients’ physiological arousal and increase information recall in bad news consultations. An experimental study using analogue patients
Sep, Milou S.C., van Osch, Mara, van Vliet, Liesbeth M., Smets, Ellen M.A., Bensing, Jozien M.Volume:
95
Language:
english
Journal:
Patient Education and Counseling
DOI:
10.1016/j.pec.2013.12.022
Date:
April, 2014
File:
PDF, 767 KB
english, 2014