Análisis matricial de la voz del cliente: QFD aplicado a la...

Gaceta Sanitaria 2004 / 1 Vol. 18; Iss. 6

Análisis matricial de la voz del cliente: QFD aplicado a la gestión sanitaria

Lorenzo, Susana, Mira, José, Olarte, Mayerly, Guerrero, Johana, Moyano, Silvia
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Volume:
18
Journal:
Gaceta Sanitaria
DOI:
10.1016/S0213-9111(04)72034-8
Date:
January, 2004
File:
PDF, 99 KB
2004
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