Too busy to help: Antecedents and outcomes of interactional...

International Journal of Information Management 2013 / 8 Vol. 33; Iss. 4

Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters

Turel, Ofir, Connelly, Catherine E.
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Volume:
33
Language:
english
Journal:
International Journal of Information Management
DOI:
10.1016/j.ijinfomgt.2013.03.005
Date:
August, 2013
File:
PDF, 1.21 MB
english, 2013
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