Electronic word of mouth analysis for service experience

Expert Systems with Applications 2013 / 05 Vol. 40; Iss. 6

Electronic word of mouth analysis for service experience

Pai, Mao-Yuan, Chu, Hui-Chuan, Wang, Su-Chen, Chen, Yuh-Min
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Volume:
40
Language:
english
Journal:
Expert Systems with Applications
DOI:
10.1016/j.eswa.2012.10.024
Date:
May, 2013
File:
PDF, 3.34 MB
english, 2013
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