A justice framework for understanding how guests react to...

Tourism Management 2013 / 6 Vol. 36

A justice framework for understanding how guests react to hotel employee (mis)treatment

Zoghbi-Manrique-de-Lara, Pablo, Aguiar-Quintana, Teresa, Suárez-Acosta, Miguel A.
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Volume:
36
Language:
english
Journal:
Tourism Management
DOI:
10.1016/j.tourman.2012.11.010
Date:
June, 2013
File:
PDF, 316 KB
english, 2013
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