Service quality perceptions in higher education...

Service quality perceptions in higher education institutions: the case of a colombian university

Cardona, Madeline Melchor, Bravo, Juan José
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Volume:
28
Journal:
Estudios Gerenciales
DOI:
10.1016/S0123-5923(12)70004-9
Date:
October, 2012
File:
PDF, 271 KB
2012
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