Customer experience — An analysis of the concept and its...

Research in Transportation Business & Management 2014 / 04 Vol. 10

Customer experience — An analysis of the concept and its performance in airline brands

Laming, Calum, Mason, Keith
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Volume:
10
Language:
english
Journal:
Research in Transportation Business & Management
DOI:
10.1016/j.rtbm.2014.05.004
Date:
April, 2014
File:
PDF, 585 KB
english, 2014
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