‘My Problem Solved, That's All !!’: A Phenomenological Approach to Consumer Complaint Redressal in Malaysia
Kumar, Pranav, Mokhtar, Sany Sanuri bin Mohd., Al-Swidi, Abdullah KaidVolume:
130
Language:
english
Journal:
Procedia - Social and Behavioral Sciences
DOI:
10.1016/j.sbspro.2014.04.050
Date:
May, 2014
File:
PDF, 217 KB
english, 2014