The Relationship between Emotional Intelligence and Job...

Procedia - Social and Behavioral Sciences 2014 / 05 Vol. 129

The Relationship between Emotional Intelligence and Job Performance of Call Centre Agents

Shamsuddin, Noorazzila, Rahman, Ramlee Abdul
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Volume:
129
Language:
english
Journal:
Procedia - Social and Behavioral Sciences
DOI:
10.1016/j.sbspro.2014.03.650
Date:
May, 2014
File:
PDF, 325 KB
english, 2014
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