Customer Satisfaction in Virtual Environments: A Study of...

Management Science 2003 / 07 Vol. 49; Iss. 7

Customer Satisfaction in Virtual Environments: A Study of Online Investing

Balasubramanian, Sridhar, Konana, Prabhudev, Menon, Nirup M.
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Volume:
49
Language:
english
Journal:
Management Science
DOI:
10.1287/mnsc.49.7.871.16385
Date:
July, 2003
File:
PDF, 278 KB
english, 2003
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