![](/img/cover-not-exists.png)
[IEEE 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII) - Xi'an, China (2013.11.23-2013.11.24)] 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering - The impact of the customer satisfaction, switching costs and trust on customer relationship commitment
Gan, Yong, Li, De-rongYear:
2013
Language:
english
DOI:
10.1109/ICIII.2013.6703545
File:
PDF, 73 KB
english, 2013