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The Influence of Social Regard on the Customer-Service Firm Relationship: The Moderating Role of Length of Relationship
Estela Fernández Sabiote and Sergio RománVolume:
24
Language:
english
Journal:
Journal of Business and Psychology
DOI:
10.2307/27753925
Date:
December, 2009
File:
PDF, 1.74 MB
english, 2009