Examining the Mechanisms Linking Transformational Leadership, Employee Customer Orientation, and Service Performance: The Mediating Roles of Perceived Supervisor and Coworker Support
Yuann-Jun Liaw, Nai-Wen Chi and Aichia ChuangVolume:
25
Language:
english
Journal:
Journal of Business and Psychology
DOI:
10.2307/40682667
Date:
September, 2010
File:
PDF, 2.27 MB
english, 2010