The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment
Patrick Van Kenhove, Kristof De Wulf and Sarah SteenhautVolume:
44
Language:
english
Journal:
Journal of Business Ethics
DOI:
10.2307/25075036
Date:
June, 2003
File:
PDF, 2.54 MB
english, 2003