Aligning Organizational Processes with Mission: The Case of...

The Academy of Management Executive (1993-2005) 2005 / 08 Vol. 19; Iss. 3

Aligning Organizational Processes with Mission: The Case of Service Excellence

John C. Crotts, Duncan R. Dickson and Robert C. Ford
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Volume:
19
Language:
english
Journal:
The Academy of Management Executive (1993-2005)
DOI:
10.2307/4166198
Date:
August, 2005
File:
PDF, 2.95 MB
english, 2005
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