![](/img/cover-not-exists.png)
Themes: Business Strategies and Employee Development || The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies, and Business Structuresby Barbara A. Gutek; Theresa Welsh
Review by: Kevin P. GwinnerVolume:
15
Language:
english
Journal:
The Academy of Management Executive (1993-2005)
DOI:
10.2307/4165798
Date:
November, 2001
File:
PDF, 702 KB
english, 2001