The adoption of customer service improvement practices

Marketing Letters 2015 / 3 Vol. 26; Iss. 1

The adoption of customer service improvement practices

Dickson, Peter R.
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Volume:
26
Language:
english
Journal:
Marketing Letters
DOI:
10.1007/s11002-013-9263-0
Date:
March, 2015
File:
PDF, 198 KB
english, 2015
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