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Satisfaction with virtual communities in B2B financial services: social dynamics, content and technology
Chompis, Evangelos, Bons, Roger W. H., van den Hooff, Bart, Feldberg, Frans, Horn, HansVolume:
24
Language:
english
Journal:
Electronic Markets
DOI:
10.1007/s12525-014-0160-z
Date:
September, 2014
File:
PDF, 345 KB
english, 2014