The effect of work climate on critical employee and...

International Journal of Service Industry Management 2001 / 12 Vol. 12; Iss. 5

The effect of work climate on critical employee and customer outcomes

Hee Yoon, Mahn, Beatty, Sharon E., Suh, Jaebeom
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Volume:
12
Language:
english
Journal:
International Journal of Service Industry Management
DOI:
10.1108/eum0000000006095
Date:
December, 2001
File:
PDF, 182 KB
english, 2001
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