The impact of flattery: The role of negative remarks

Journal of Retailing and Consumer Services 2014 / 03 Vol. 21; Iss. 2

The impact of flattery: The role of negative remarks

Basso, Kenny, dos Santos, Cristiane Pizzutti, Albornoz Gonçalves, Manuela
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Volume:
21
Language:
english
Journal:
Journal of Retailing and Consumer Services
DOI:
10.1016/j.jretconser.2013.09.006
Date:
March, 2014
File:
PDF, 524 KB
english, 2014
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