Encouraging CRM systems usage: a study among bank managers

Management Research Review 2012 / 01 Vol. 35; Iss. 2

Encouraging CRM systems usage: a study among bank managers

Vella, Joseph, Caruana, Albert
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Volume:
35
Language:
english
Journal:
Management Research Review
DOI:
10.1108/01409171211195152
Date:
January, 2012
File:
PDF, 90 KB
english, 2012
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