[TSI Press Fifth Biannual World Automation Congress (WAC 2002) ISORA 2002, ISIAC 2002 and ISOMA 2002. Robotics Manufacturing Automation and Control. Vol.14. - Orlando, FL, USA (9-13 June 2002)] Proceedings of the 5th Biannual World Automation Congress - Using 'Design of experiments' to overcome limitation of 'One-Variable-At-A-Time' approach to experimentation; the case of a rubber glove manufacturing facility in Malaysia