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Influence of coupons on online travel reservation service recovery
Zhao, Xinyuan, Liu, Yuzhu, Bi, Haixia, Law, RobVolume:
21
Language:
english
Journal:
Journal of Hospitality and Tourism Management
DOI:
10.1016/j.jhtm.2014.03.001
Date:
December, 2014
File:
PDF, 359 KB
english, 2014