Benchmarking the service quality of fast‐food restaurant...

Benchmarking An International Journal 2011 / 04 Vol. 18; Iss. 2

Benchmarking the service quality of fast‐food restaurant franchises in the USA

Min, Hokey, Min, Hyesung
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Volume:
18
Language:
english
Journal:
Benchmarking: An International Journal
DOI:
10.1108/14635771111121711
Date:
April, 2011
File:
PDF, 108 KB
english, 2011
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