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E‐service quality as antecedent to e‐satisfaction
Ma̳ Sabiote, Carmen, Ma̳ Frías, Dolores, Castañeda, J. AlbertoVolume:
36
Language:
english
Journal:
Online Information Review
DOI:
10.1108/14684521211229011
Date:
April, 2012
File:
PDF, 158 KB
english, 2012