The Impact of Empowerment on Customer Contact Employees'...

The Impact of Empowerment on Customer Contact Employees' Roles in Service Organizations

Chebat, J.-C., Kollias, P.
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
3
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/109467050031005
Date:
August, 2000
File:
PDF, 167 KB
english, 2000
Conversion to is in progress
Conversion to is failed