Using Consumer Perceptions and a Contingency Approach to...

Using Consumer Perceptions and a Contingency Approach to Improve Health Care Delivery

Margaret L. Friedman and Gilbert A. Churchill, Jr.
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Volume:
13
Language:
english
Journal:
Journal of Consumer Research
DOI:
10.2307/2489370
Date:
March, 1987
File:
PDF, 543 KB
english, 1987
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