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Les centres d'appels, usines modernes ? Les rationalisations paradoxales de la relation téléphonique / Call centers, modem factories? The paradoxical rationalization of telephonic relations
Marie BuscattoVolume:
44
Journal:
Sociologie du Travail
DOI:
10.2307/41928780
Date:
January, 2002
File:
PDF, 1.58 MB
2002