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The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation
Paul A. Pavlou and Angelika DimokaVolume:
17
Language:
english
Journal:
Information Systems Research
DOI:
10.2307/23015813
Date:
December, 2006
File:
PDF, 3.20 MB
english, 2006