Service quality in utility industries: the European...

Managing Service Quality 2014 / 01 Vol. 24; Iss. 1

Service quality in utility industries: the European telecommunications sector

Pina, Vicente, Torres, Lourdes, Bachiller, Patricia
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Volume:
24
Language:
english
Journal:
Managing Service Quality: An International Journal
DOI:
10.1108/MSQ-03-2013-0034
Date:
January, 2014
File:
PDF, 136 KB
english, 2014
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