Effect of customer heterogeneity on the relationship satisfaction–loyalty
Fuentes-Blasco, M., Moliner-Velázquez, B., Gil-Saura, I.Volume:
18
Language:
english
Journal:
Revista Española de Investigación en Marketing ESIC
DOI:
10.1016/j.reimke.2014.06.002
Date:
September, 2014
File:
PDF, 1.01 MB
english, 2014