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Hear nothing, do nothing: The role of word of mouth in the decision-making of older consumers
East, Robert, Uncles, Mark D., Lomax, WendyVolume:
30
Language:
english
Journal:
Journal of Marketing Management
DOI:
10.1080/0267257X.2013.841275
Date:
June, 2014
File:
PDF, 243 KB
english, 2014