Value-driven customer share of visits

Value-driven customer share of visits

Kim, Wansoo, Ok, Chihyung, Canter, Deborah D.
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Volume:
32
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642069.2010.545395
Date:
January, 2012
File:
PDF, 265 KB
english, 2012
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