Perceptions of Airline Service Quality: Pre and Post 9/11

Perceptions of Airline Service Quality: Pre and Post 9/11

Cunningham, Lawrence F., Young, Clifford E., Lee, Moonkyu
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Volume:
9
Language:
english
Journal:
Public Works Management & Policy
DOI:
10.1177/1087724X04265135
Date:
July, 2004
File:
PDF, 129 KB
english, 2004
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