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Exploring the Role of Service Value in the Relationship Between Service Quality and Customer Satisfaction
Lee, Yong-Ki, Lee, Youngjae, Lee, Kyung Ah, Park, Dae-Hwan, Moon, HyungnamVolume:
5
Language:
english
Journal:
International Journal of Hospitality & Tourism Administration
DOI:
10.1300/J149v05n01_04
Date:
July, 2004
File:
PDF, 644 KB
english, 2004