[IEEE 2010 Brazilian Symposium on Collaborative Systems - Simposio Brasileiro de Sistemas Colaborativos - Belo Horizonte, Brazil (2010.10.5-2010.10.8)] 2010 Brazilian Symposium on Collaborative Systems - Simposio Brasileiro de Sistemas Colaborativos - From Groupware Requirements to Services Design: Supporting the Development Process of a Pre-meeting Application

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