An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+™ scale
Morales, Miguel, Ladhari, Riadh, Reynoso, Javier, Toro, Rosario, Sepulveda, CesarVolume:
32
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642069.2011.593167
Date:
December, 2012
File:
PDF, 168 KB
english, 2012