[Lecture Notes in Computer Science] Pervasive Computing and the Networked World Volume 8351 || The Role of ITIL-Based Service Desk in Campus E-learning
Zu, Qiaohong, Vargas-Vera, Maria, Hu, BoVolume:
10.1007/97
Year:
2014
Language:
english
DOI:
10.1007/978-3-319-09265-2_84
File:
PDF, 614 KB
english, 2014