Total quality management versus business process...

Total Quality Management 1997 / 02 Vol. 8; Iss. 1

Total quality management versus business process re-engineering

Pereira, Zulema Lopes, Aspinwall, Elaine
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Volume:
8
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/09544129710422
Date:
February, 1997
File:
PDF, 155 KB
english, 1997
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