The impact of human resource capabilities on internal...

Total Quality Management & Business Excellence 2010 / 06 Vol. 21; Iss. 6

The impact of human resource capabilities on internal customer satisfaction and organisational effectiveness

Chang, Wan-Jing April, Huang, Tung Chun
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Volume:
21
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2010.483075
Date:
June, 2010
File:
PDF, 163 KB
english, 2010
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