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[IEEE 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Philadelphia, PA, USA (2007.08.27-2007.08.29)] 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Value-based Customer Loyalty Evolution
Wei-Kun, Yao, Mei-Hua, Zhou, Jian, MengYear:
2007
Language:
english
DOI:
10.1109/soli.2007.4383944
File:
PDF, 305 KB
english, 2007